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Imagine Timmy, a seven-year-old child being rushed to the nearest hospital for a potentially fatal injury. He has suffered from an injury that local doctors aren’t confident enough to handle. In this situation, Timmy would have been life-flighted to a larger hospital better equipped to handle this case; however, they do not have time to transport Timmy. His injury requires immediate attention. Doctors utilize information technology to understand as much as they can from other professionals in order to help save Timmy’s life.

Utilizing information technology, hospitals can easily connect with other health organizations for the quickest and best practices for patients.

Maintaining health is a never-ending problem that humans face. With the access to technology, professionals can access information much more quickly, in turn, saving time and lives. With information technology always growing, doctors can increase patients’ chances of survival. Information technology can also allow doctors to have a quicker reaction time as they will be better equipped  to know what to do in specific situations that they might not have previous training in. With the population growing, it is essential that patients are dealt with efficiently and receive the help they need in a timely manner.

Having the ability to utilize information technology not only allows the best care for patients, but also improves efficiency within hospitals. A patient sitting in the waiting room waiting for their doctor may experience a longer waiting time depending on the current staffing capabilities. By utilizing information technology, the waiting time can be minimized. Information technology creates efficiency within hospitals for patients. 

Talking with three industry professionals and doing research helps shed light on the health and technology realm. Mike L., Greg C., and Bill L., the three industry professionals, offer unique insight on how technology can create a better technology center within the health industry. 

Michael Larson

Mike has experience as an information technology specialist with Samaritan Health Services. Mike has first-hand experience using technology to conduct doctor-patient consultations more effectively. Mike had high praise for the evolving technologies present in his workplace. These advancing technologies tasked with catering to patients and helping the health industry flourish. Information technology present in hospitals allows doctors to be more connected than ever. 

When providing healthcare to patients, it is important to have a balance between technology and physicians. Technology is a great tool for medical professionals, but patients need human contact to have a personalized experience, “For the best patient outcomes, doctors must find balance in using these disruptive technologies to increase good outcomes and maintaining a meaningful and trusting relationship with their patients”. Implementing technology requires doctors to strike a balance between utilizing human relationships and consulting technological expertise. Without balance, doctors could lose the trust of their patients. Knowing that this is a problem that may arise, industry professionals must prioritize maintaining the proper technology-doctor balance. While using technology creates a better patient-doctor experience, technology also poses a threat of encroaching on the patient-doctor experience. 

Greg Carr

Talking with Greg Carr, a Technical Operations Analyst, he provided some great insider information on how well technology can help improve health departments. Understanding how Greg interacts with technology in the health industry helps provide information on how technology in healthcare can improve the speed and quality that patients receive towards during their care. Greg has explained that without the use of information technology and electronic health record (EHR) systems in hospitals, they wouldn’t be saving lives. They would be more like a hospice center. 

EHR is the main component of information technology, providing an electronic medical record (EMR) for medical professionals. As stated by SearchHealthIT.com, “the mountain of patient information that healthcare organizations now sit on, data analytics has taken a greater role in day-to-day operations”. Health organizations have accumulated mass amounts of patient information. Using all this information has provided insight on daily operations. With all this information at health professionals’ fingertips, an EHR system can create data organization allowing for quick and efficient care for patients. Having this information can also allow for better care of all patients by referring to old records to gain insight on the best treatment for today’s patient. 

William Layton

Getting the chance to speak to Bill allowed for a different take on information technology in the health industry. Within the last five years, Bill has switched from working in information technology for a firm, to incorporating information technology into the health industry. When Bill switched to the health industry, he realized how critical information technology was to keeping people alive and healthy. Information technology was so much more than just computers and ensuring individuals can access the internet. A doctor having access to the database of human health records could be the difference between life and death of the patient.

When prescribing new medication to patients, doctors have to know how those prescriptions will interact with any other drugs the patient may also be taking. Using EMR makes it possible to prescribe new medication and know what other drugs a patient has been prescribed by another physician. “EMRs also help make certain that none of the medications you may be on will react adversely with new ones being prescribed”. Using electronic medical records makes sure that the prescribed medicine will not conflict with the ones already prescribed. Medications often have problems mixing with other medications that sometimes could lead to an adverse reaction up to and including death. Utilizing an EMR, this helps cut down any possible chance of the doctors prescribing a detrimental combination of medications. Having this information is vital to ensure that patients get the best treatment possible. 

Technology will continue to revolutionize the modern health industry. It is important to embrace technology in the spirit of improving the quality and efficiency of patient care; however, it is important to keep technology in check, so that patients continue to benefit from human interaction and individualized time with their attending physician. With technology always evolving, the health industry will continue to improve, and, in doing so, provide the best possible care for its patients.